WebX has healthcare domain knowledge with experience of building and supporting enterprise software applications. WebX value-add extends far beyond the cost reductions that client expect from the use of an offshore development partner.
Healthcare companies need to address several challenges:
- Controlling administrative costs and overheads while improving patient services and overall efficiency
- Making healthcare more consumer-centric without adding to delivery costs
- Reducing IT costs and making new investments in technology
WebX partners with payors, providers and PBMs to help them become more competitive by synthesizing our knowledge in healthcare and technology to offer new solutions.
Our Industry Offerings
- Claims Processing and Management :
Automation of health insurance claims processing is key to improving your turnaround time and claims throughput. Our solution can help reduce administrative costs and improve accuracy in claims processing.
We offer Healthcare solutions such as health insurance claims processing and health plan administrative infrastructure management. We target and manage core processing cost drivers and generate significant financial improvements for the overall plan performance. Using a variety of health insurance claims processing solutions, we help you manage your claims efficiently:
Our experience in aligning technology investments to support the desired claim management capabilities for global clients helps us analyze business and system complexities and enables us to meet client's goals and objectives.
- We provide an integrated IT / BPO solution for claims management through which we develop and manage your claims technology platform.
- WebX leverages technology to manage health insurance claims processing. Our solutions help you achieve uniformity, integrity and can significantly reduce system maintenance costs.
- We can enhance your system capabilities to meet the latest policy / legislative regulations, increase systemic capability to handle more system lines and apply uniform code-sets across multiple systems.
Healthcare Data Warehousing and Analysis:
WebX offers Healthcare data warehouse solution that enables you to use data warehousing as a strategic tool to win new customers, develop new products and reduce healthcare costs. This information can hold the key to increased market share, customer retention and operational efficiency.
- Design and best practices facilitate easily to add new data sources to the existing integrated health data organization efficiently
- WebX's healthcare data management solutions betters quality and integrity of records, making the information tools more powerful and meaningful
- Realize your goal of having the right information across the organization
- Online Scheduling System:
WebX offers Online Scheduling system which focused on developing an online systems for the Healthcare and Fitness industry. The system helps users make reservations for various health services via the web, which also provides resource management, and planning for healthcare service providers.
Integration and Collaboration:
We offer integration and collaboration solution that delivers an integrated view of customer interactions from a single, intuitive desktop interface. Our solution helps you to enhance customer service and improve agent productivity to deliver:
- Enhanced contact center productivity
- Better returns on IT investments in customer services
- Reduced need to re-train agents
- Better leverage of existing business applications
- Integrates real-time data through all channels of information, including telephone, email, web, instant messaging and smart phones.
- Presents a seamless, integrated experience to users by offering an integrated view of disparate applications
- Simple workflow
- Eliminates multiple login processes / data entry while accessing different applications
- Reduced service costs
- Enhanced customer service
- Improved agent productivity
- Increased ROI